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Effective January 30. Ekseption brand will have a price increase.
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This is a site for the licensed professional esthetician only.
Visit the "Apply" tab to register for a wholesale account.
Please allow 24-48 hours for your account to be approved. Once approved you will be able to log in and have access to the full website.
If you have forgotten something in your cart, you will need to place a separate order. After you have placed the order you may email us at PureProAesthetics@gmail.com with the invoice numbers you would like combined. We will do our BEST to combine the orders however it is NOT guaranteed.
The link for our Facebook support group is HERE. *Please note: this group is for Licensed Estheticians only.*
For any other questions, feel free to reach out to us via email at PureProAesthetics@gmail.com
Tracking information and printable invoices for orders can be found by here:
Step 1: Log in to your account.
Step 2: Click 'My account’.
Step 3: Select the order you are looking to track.
Step 4: The invoice for this order and tracking number will be found here.
*Please note: We see the exact same information on your tracking details as you do when checking tracking information.*
Please make sure to check your leasing offices, front desks, reception areas, mailboxes and outside. We offer Route Shipping Insurance on all orders which is automatically applied at checkout, unless selected otherwise. To be sure you purchased insurance, please check your invoice. If your package is missing and you purchased insurance you can file a claim HERE. Please have your order number/invoice on hand to fill out the necessary forms for the claim. Please do NOT file a claim unless the order is marked as delivered.
Pure Pro Aesthetics ships orders on Mondays, Wednesdays and Fridays, unless a holiday is present. Average delivery times range from 2-9 days depending on location and volume of USPS orders. Holiday season tends to have longer transit times due to increase in mail volume.
Please note if purchasing Priority mail services: Priority mail does NOT guarantee a window time of delivery, they are expected windows for delivery.
All shipping costs are rates reflected by the postal service and are not eligible for refunds.
Yes we do! Please make sure to change the "Shipping address" when checking out to your clients information for a drop ship. If you do not want a packing slip receipt included in the package, please state so in the 'Notes' section when checking out.
Pure Pro Aesthetics packages each order with care. However, mail carriers can be careless when handling packages. We offer Advanced packaging that can be purchased on the checkout page. Advanced Packaging option will have ALL retail items bubble bagged, will include a heavy-duty box as well as packaging to prevent crushed boxes.
Route shipping protection protects orders from loss, theft, or leaks due to transit damage and is HIGHLY recommended to purchase at checkout to fully protect the safety of receiving your order.
Pure Pro Aesthetics is not responsible for lost, damaged or stolen orders.
Pure Pro Aesthetics has a no return/exchange policy. Once your order is placed, all sales are final. Please make sure to double check your orders in its entirety to check for any mistakes.